What this site collects
This site uses Google Analytics to understand how visitors find and use the site, including pages viewed, approximate location, device and browser information, and referral source. Google may use cookies or similar technologies for this measurement. This site does not run advertising, remarketing, or session-recording tools.
Google processes this information under its own privacy terms. You can control or delete cookies in your browser settings.
What happens when you buy
Payments are handled by Paddle.com Market Ltd, which acts as the merchant of record. Your card details are entered on Paddle's checkout and are never sent to or stored by this site. I never see your card number.
Paddle shares with me only what is needed to fulfil the order:
- Your email address, so I can send the download link and provide support
- The country used for tax purposes
- The order reference and amount
Paddle's own handling of your data is covered by Paddle's privacy policy.
Buying the program gets you a transactional email containing your download link. That is not a marketing list, and you are not subscribed to anything by purchasing.
If you email me directly, I keep that email so I can reply to you and handle any refund or support question later.
How long data is kept
Order records are kept as long as tax and accounting rules require, which is typically several years. Support emails are kept while they are useful and deleted when they are not.
Your rights
If you are in the EU or UK, you can ask for a copy of the personal data held about you, ask for it to be corrected, or ask for it to be deleted, subject to records I am legally required to keep. Email hello@lowerback.me and I will handle it.
You can also complain to your national data protection authority if you think something has been handled badly.
Data controller
lowerback.me is responsible for the information collected through this website. To exercise a privacy right or ask a question, email hello@lowerback.me.
Changes
If this policy changes, the date at the top of this page changes with it.